Policies

Delivery
  • Orders received before 2pm will be eligible for next day delivery.
  • Orders placed after 2pm available for delivery as early as two days later. Ex; Order at 9pm Tuesday, delivery between 9-3pm as early as Thursday.
  • Our current delivery zone includes the following postal .codes; 

    L3P, L3R, L3S, L3T, L4B, L4C, L4E, L4H, L4J, L4K, L4L, L4S, L4W, L4X, L4Y, L4Z,L5A, L5B, L5C, L5E, L5G, L5H, L5J, L5K, L5L, L5M, L5N, L5R, L5V, L5W,L6A, L6B, L6C, L6E, L6G, L6S, L6T, L6V, L6W, L6X, L6Y, L6Z, L7A, M1B, M1C, M1E, M1G, M1H, M1J, M1K, M1L, M1M, M1N, M1P, M1R, M1S, M1T, M1V, M1W, M1X, M2H, M2J, M2K, M2L, M2M, M2N, M2P, M2R, M3A, M3B, M3C, M3J, M3H, M3K, M3M, M3N, M4A, M4B, M4C, M4E, M4G, M4H, M4J, M4K, M4L, M4M, M4N, M4P, M4R, M5P, M4S, M4T, M4V, M4W, M4X, M4Y, M5A, M5B, M5C, M5E, M5G, M5H, M5M, M5N, M5R, M5S, M5T, M5V, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6R, M6S, M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9C, M9L, M9M, M9N, M9P, M9R, M9V, M9W

  • Our driver will call you upon arrival. For apartment buildings our driver will meet in lobby and leave order after confirming with customer. Due to current situation drivers will not enter an apartment building further than the lobby.
  • Orders of $25 or more qualify for free delivery.
  • Orders below $25 are subject to a $5 delivery fee.
  • We reserve the right to cancel orders that are not within our delivery zone. 
  • If you are not home to receive the order at time of delivery, it will be brought back to our warehouse and we will contact you to arrange alternate delivery. 

 

Refunds

  • Unfortunately due to the current global situation, and the nature of our products we will not be accepting refunds at this time. All products are final sale.